Cancellation Refund Policy :

Submitted applications will be processed only after successful transaction has been done with the payment gateway. In case of a failed transaction the user shall have no right to claim the amount However, cancellation/refund policy for a service will be governed solely on the basis of applicable rules and regulations of the service as defined by department/agency owning the service.

If a user is availing of the online payment services, it will be assumed that the user is in acceptance of our online payment policies and terms and conditions.

Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact the board via e-mail or any other mode of contact as provided to confirm payment.
In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.
Refunds will be done only through the Original Mode of Payment.

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